Shipping policy

DISTRICT 99 Shipping Policy

Delivery areas: We currently deliver only to eligible areas within Cairo and Giza, Egypt. Delivery availability is confirmed at checkout. 6th of October and Helwan are not included in our initial delivery coverage.

Shipping fee: Standard shipping costs EGP 100 per order.

Estimated delivery time: Orders are typically delivered within 2–3 days (approximately 48–72 hours) after order confirmation. Same-day delivery may be available in selected locations depending on the time the order is confirmed and delivery-team availability. Same-day delivery is not guaranteed. All delivery times are estimates and may vary due to operational conditions, holidays or circumstances beyond our control.

Delivery requirements: Please provide a complete and accurate delivery address and a valid, reachable phone number so the delivery team can contact you and arrange delivery.

Payment on delivery: Cash on Delivery (COD) is currently available. You can pay in cash when your order is delivered. Online card payments will only be offered if and when they are activated at checkout.

Delays and unsuccessful delivery attempts: Delivery may be delayed by incorrect addresses, unreachable contact numbers, courier availability, public holidays or circumstances beyond our control. If delivery cannot be completed, we will contact you using your order details to arrange another attempt where possible.

Contact: For shipping questions, contact us at mohamedgamal000102@gmail.com or via https://district-99.com.